Fair Play: Security

Nothing builds customer confidence in an online casino like the knowledge that money is handled securely and without error. Winward Casino's system transfers information and funds confidentially and securely. All transaction information is safeguarded by a reliable encryption technique based on complex algorithms.

Every wager is recorded for accountability and is stored on database server that is inaccessible to the Internet. Even if the user's web browser or internet connection fails, the information is securely saved on the server side, so the user can be assured that their games and wagers will be waiting for them when they reconnect.

Winward Casino is one of the most experienced and acclaimed online gaming enterprises. We are dedicated to maintaining the good reputation that our casino has merited in the online gambling world.

1. Access to funds:
Winward Casino maintains customer balances in cash, or cash equivalent. We ensure that 100% of each customer's balance is available for quick withdrawal. Deposits and withdrawals at Winward Casino are made online in real-time and are handled in a secured environment.

2. Controlled access:
Winward Casino accounts may only be accessed with a unique username (alias) and password. Your alias and password ARE NOT stored on your computer and must be input each time you wish to enter. A combination of encrypted files and registry entries creates a computer-level degree of security for you.

3. Personal information verification:
All users must register with their full mailing address and full legal name (no initials or abbreviations), when creating an account at Winward Casino. An address change must be verified in writing via fax. Users found to have registered with an abbreviated or false name or mailing address are subject to having their account(s) locked.

4. Withdrawal verification:
First time withdrawals are verified by phone call in order to confirm personal information. Withdrawals over $500 are verified by credit card authorization and affidavit documents.

5. Account identifiers:
Each account is identified by a unique account number, automatically generated when the account is made. This account number cannot be changed.

6. Account statements:
Account statements are available upon request.

7. 24 hour phone, email, and live chat support:
If, for any reason, you wish to discuss your Winward Casino account with one of our support representatives, please call us at 1-800-274-7345, email us at support@riverboatcasino.com, or chat with us by clicking the button below: