Contact Information

Internet Gambling Security

Winward Casino Security Compliance

Nothing builds customer confidence in an online casino and its games like the knowledge that money and private information is handled securely and without error. Winward Casino's system transfers information and funds confidentially and securely. All Internet gambling transactions and information are safeguarded by a reliable encryption technique based on complex algorithms.

Every casino wager is recorded for accountability and is stored on database server that is protected by the best Cisco firewalls on the market and top of the line data encryption. Even if the user's web browser or internet connection fails, while playing our online casino games, the information is securely saved on the server side, so the user can be assured that their games and wagers will be waiting for them when they reconnect.

Winward Casino is one of the most experienced and acclaimed online gambling enterprises. We are dedicated to maintaining the good reputation that our casino has merited in the online gambling world.

1. Access to funds:

Winward Casino maintains casino customer balances in cash, or cash equivalent. We ensure that 100% of each customer's balance is available for quick withdrawal. Deposits and withdrawals at Winward Casino are made online via our casino software in real-time and are handled in a secured environment.

2. Controlled access:

Winward Casino accounts may only be accessed with a unique username (alias) and password. Your alias and password ARE NOT stored on your computer and must be input each time you wish to enter. A combination of encrypted files and registry entries creates a computer-level degree of security for you.

3. Personal casino information verification:

All users must register with their full mailing address and full legal name (no initials or abbreviations), when creating an account at Winward Casino. An address change must be verified in writing via fax. Casino users found to have registered with an abbreviated or false name or mailing address are subject to having their casino account(s) locked.

4. Withdrawal verification:

Every withdrawal request is verified by our security and accounting professionals. When a casino customer requests a payout all documentation must be on file and the account information must be valid and will be confirmed by our accounting department.

5. Account identifiers:

Each casino account is identified by a unique account number, automatically generated when the user signs up to our online casino. This account number cannot be changed and it is the sole responsibility of the casino user to keep it stored in a safe place.

6. Account statements:

Casino Account statements are private, and will be made available to the unique casino account holder after verifying the online casino account information. They are available upon the casino player.

7. 24 hour phone, email, and live chat support guarantee:

If, for any reason, you wish to discuss your Winward Casino account with one of our support representatives, please call us at 1-800-274-7345, email us at support@winwardcasino.com, or chat with us by clicking the Live Help buttons in website.