To make sure you enjoy our free casino games and you have no problems at all when playing at our online casino be sure to follow these simple steps:
Before you start playing you first need to Download our free casino games.
Run our casino installation program and let the system guide you through the process
Once our casino software is installed on your desktop double click on the Winward Casino icon and access your casino games.
You can always sign up for our Instant Play Casino by registering through the main casino site.
All you have to do is fill out the registration form, enter a valid email address and you will have immediate access to our Instant Play Casino
You can use your Account ID (or your Alias) along with your password to log into the Players Area of our online casino. If you have misspelled your Account ID, Alias, and/or your Password, you will receive a login failed message or invalid user ID message. If you receive this message try logging in again. If you continue to experience problems, we suggest making use of our Forgot Password process to have an email sent to you containing your login information.
Here are a number of reasons why your casino account may have been disabled:
-You have not used your online casino account in over 30 days.
-There is a problem with your casino account information that needs to be verified by our security department.
-For security reasons, your casino account might be temporarily disabled when this happens be sure to contact us via email to support@winwardcasino.com or by calling our toll free 1-800-274-7345 or try our LiveChat button on the main website.
You must activate your online casino account before logging in by clicking on the link in your registration email:
Our registration process requires you to click on a link sent to you by email (to the address that you provided during the registration process) to activate your online casino account.
This ensures that you have provided an accurate email address and increases the privacy level of your personal information. If you did not receive the Registration Confirmation email from us after successfully registering, please contact us by email at:
support@winwardcasino.com and we will activate your online casino account for you once your player information has been verified.
For security reasons, our online casino application will automatically log you out of the Players Area if there is no activity after a set timeframe (when your Session expires). If you receive this message, you should simply log in again to continue enjoying our free casino games or surfing through the Players Area of our site.
